Returns & Exchanges

Return & Exchange Policy

  • We accept returns and exchanges within 3 days of receiving your order.

  • Returns or exchanges are only accepted if the item has a defect or problem.

  • Items must be unused, unworn, and in their original packaging with all tags attached.


How to Return or Exchange

  1. Contact Us
    Reach out to us via WhatsApp or Instagram within 3 days of delivery to initiate the return or exchange process.

  2. Provide Order Details
    Include your order number, item name, and reason for return or exchange.

  3. Return Your Item
    Pack the item securely in its original packaging.

  4. Shipping the Return
    You are responsible for return shipping unless the item is defective.


⚠️ Important Notes

  • Items that are used, damaged by the customer, or missing original packaging cannot be returned or exchanged.

  • Refunds will be processed after we receive and inspect the returned item.

  • Refunds will be issued via the original payment method within 7 business days after inspection.


Need Help?

If you have any questions about your return or exchange, please contact us:

  • WhatsApp: +201107572847

  • Instagram: Bella_accessories_eg

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Thank you for shopping with us! We’re here to make your experience smooth and enjoyable.